Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
# of patients imaged |
542 |
445 |
486 |
504 |
507 |
521 |
393 |
483 |
467 |
493 |
448 |
441 |
# of surveys returned |
76 |
59 |
48 |
34 |
43 |
36 |
31 |
17 |
12 |
29 |
22 |
13 |
Return Rate (%) |
14.0 |
13.3 |
9.9 |
6.8 |
8.5 |
6.9 |
7.9 |
3.5 |
2.6 |
5.9 |
4.9 |
3.0 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
High Score |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
Low Score |
80 |
82.9 |
86.3 |
90 |
74.7 |
80 |
80 |
80 |
83 |
82.4 |
96.8 |
80 |
Median Score |
90 |
91.5 |
93.2 |
95 |
87.4 |
90 |
90 |
90 |
91.5 |
91.2 |
98.4 |
90 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
Average Score |
97.1 |
97.1 |
97.5 |
98.4 |
95.9 |
97.3 |
97.1 |
96.5 |
95.2 |
98.2 |
99.4 |
96.6 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
% with score of 100% |
48.7 |
47.5 |
50.0 |
58.8 |
55.8 |
52.8 |
71.0 |
76.5 |
41.7 |
72.4 |
63.6 |
69.2 |
% with score of 95-99% |
29.0 |
32.2 |
29.2 |
29.4 |
23.3 |
30.6 |
9.7 |
16.7 |
17.2 |
36.4 |
15.4 |
|
% with score of 90-94% |
11.8 |
11.9 |
16.7 |
11.8 |
4.7 |
11.1 |
6.5 |
5.9 |
25.0 |
3.5 |
||
% with score of 85-89% |
7.9 |
5.1 |
4.2 |
2.3 |
2.8 |
3.2 |
8.3 |
3.5 |
||||
% with score of 80-84% |
2.6 |
3.4 |
9.3 |
2.8 |
9.7 |
17.7 |
8.3 |
3.5 |
15.4 |
|||
% with score of 75-79% |
2.3 |
|||||||||||
% with score of 70-74% |
2.3 |
|||||||||||
% with score of 65-69% |
||||||||||||
% with score of 60-64% |
Sub-category: |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
Avg. Score: Access to Care |
96.6 |
96.3 |
96.9 |
98.4 |
96.6 |
97.6 |
97.4 |
96.5 |
89.0 |
96.9 |
98.7 |
98.2 |
Avg. Score: Front Desk |
96.4 |
96.5 |
97.5 |
97.9 |
95.3 |
96.5 |
96.9 |
95.6 |
94.5 |
97.4 |
99.1 |
97.0 |
Avg. Score: Clinical Staff |
97.7 |
97.8 |
98.1 |
99.5 |
96.2 |
97.9 |
97.2 |
97.3 |
96.0 |
98.7 |
99.8 |
97.1 |
Avg. Score: Overall |
98.0 |
97.7 |
98.1 |
98.0 |
96.7 |
98.2 |
97.5 |
97.0 |
97.9 |
99.5 |
100 |
96.5 |