Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
# of patients imaged |
772 |
703 |
865 |
730 |
788 |
817 |
704 |
913 |
811 |
885 |
904 |
782 |
# of surveys returned |
182 |
174 |
214 |
196 |
207 |
185 |
158 |
149 |
147 |
202 |
211 |
180 |
Return Rate (%) |
23.6 |
24.8 |
24.7 |
26.9 |
26.3 |
22.6 |
22.4 |
16.3 |
18.1 |
22.8 |
23.3 |
23.0 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
High Score |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
Low Score |
73.8 |
74 |
75 |
76.4 |
60 |
70 |
74.7 |
80 |
68.2 |
74.5 |
55 |
75.3 |
Median Score |
86.9 |
87 |
87.5 |
88.2 |
80 |
85 |
87.4 |
90 |
84.1 |
87.3 |
77.5 |
87.7 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
Average Score |
96.4 |
97.6 |
97.1 |
97.0 |
97.1 |
97.6 |
97.7 |
98.0 |
97.0 |
97.8 |
97.8 |
97.3 |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
|
% with score of 100% |
53.3 |
59.8 |
52.8 |
57.7 |
60.9 |
62.2 |
64.6 |
65.8 |
56.5 |
58.9 |
57.8 |
56.7 |
% with score of 95-99% |
23.6 |
23.6 |
29.0 |
23.0 |
22.2 |
24.3 |
19.0 |
22.2 |
25.6 |
25.7 |
28.0 |
26.1 |
% with score of 90-94% |
7.7 |
8.6 |
8.4 |
8.7 |
6.8 |
6.0 |
9.5 |
4.7 |
7.5 |
9.4 |
8.5 |
8.9 |
% with score of 85-89% |
10.0 |
4.6 |
5.1 |
3.6 |
3.9 |
2.7 |
3.2 |
3.4 |
3.4 |
3.5 |
3.8 |
1.7 |
% with score of 80-84% |
3.9 |
2.9 |
2.8 |
6.1 |
4.4 |
3.2 |
2.5 |
4.0 |
3.4 |
2.0 |
1.0 |
5.6 |
% with score of 75-79% |
1.1 |
1.9 |
1.0 |
0.5 |
1.1 |
0.6 |
2.0 |
0.5 |
1.1 |
|||
% with score of 70-74% |
0.6 |
0.6 |
0.5 |
0.5 |
0.6 |
0.7 |
0.5 |
|||||
% with score of 65-69% |
0.7 |
|||||||||||
% with score of 60-64% |
1.0 |
|||||||||||
% with score of 50-59% |
0.5 |
|||||||||||
% with score of 40-49% |
Sub-category: |
Jan. |
Feb. |
March |
Apr. |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
Avg. Score: Access to Care |
96.7 |
97.4 |
97.5 |
97.0 |
96.8 |
97.7 |
97.6 |
98.4 |
97.3 |
97.6 |
97.8 |
97.6 |
Avg. Score: Front Desk |
95.6 |
96.4 |
95.7 |
95.7 |
96.4 |
96.6 |
96.5 |
96.8 |
96.3 |
96.6 |
96.2 |
96.0 |
Avg. Score: Clinical Staff |
96.2 |
98.0 |
97.5 |
97.9 |
97.5 |
98.0 |
98.5 |
98.6 |
96.9 |
98.5 |
98.5 |
98.1 |
Avg. Score: Overall |
97.1 |
98.8 |
98.2 |
98.0 |
97.9 |
98.2 |
98.7 |
98.6 |
97.9 |
98.8 |
98.7 |
97.9 |