Lori is a Front Office Specialist at XRCMI, primarily performing reception duties. One of Lori's most distinguishing characteristics is her cheerful, effervescent personality. Lori takes it upon herself to greet all patients with a warm smile and to help them in any way that she can. She is very dedicated to her job and those around her find that her positive, upbeat attitude is contagious.

Herm is a part-time courier for XRCMI. A retired local businessman, Herm very much enjoys getting out and about and meeting people. Herm's distinguishing characteristic is that he is always in a good mood and always has something positive to say. As the saying goes, Herm is just plain ?good people?.